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Which is the best month of the year to reward your customers via a “Customer...

More and more businesses are establishing a “Customer Appreciation Month” to reward patrons for their business. Some of these include providing discounts off of purchases, free desserts or gift...

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How Much Is A Good Customer Service Representative Worth?

October 1st through the 5th is National Customer Service Week. It was established by the International Customer Service Association (ICSA) in 1984 and proclaimed a national event by the U.S. Congress...

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